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Cookie Policy

Last Updated: July 15, 2025

Cookie Transparency

We believe in transparency about how we use cookies. This policy explains what cookies are, how we use them, and how you can control them to protect your privacy.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us:

  • Remember your preferences and settings
  • Keep you signed in to your account
  • Provide personalized content and features
  • Understand how you use our service
  • Improve our platform performance

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples:

  • Authentication cookies to keep you logged in
  • Security cookies to prevent fraud
  • Session cookies to maintain your browsing session

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use PostHog for analytics to improve our service.

Examples:

  • Page view tracking
  • User interaction analytics
  • Performance monitoring
  • Error tracking and reporting

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

  • Language preferences
  • Region selection
  • User interface customization
  • Form auto-completion

3. Third-Party Cookies

We use trusted third-party services that may set cookies on your device:

PostHog (Analytics)

Used for website analytics and user experience improvement

Privacy Policy: PostHog Privacy Policy

Stripe (Payment Processing)

Used for secure payment processing and fraud prevention

Privacy Policy: Stripe Privacy Policy

NextAuth.js (Authentication)

Used for secure user authentication and session management

Documentation: NextAuth.js Docs

4. Cookie Duration

Cookies are stored for different periods depending on their purpose:

Session Cookies

Deleted when you close your browser

Authentication Cookies

30 days (or until you log out)

Analytics Cookies

2 years maximum

Preference Cookies

1 year

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here are links to cookie settings for popular browsers:

Note About Essential Cookies

Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites not to track your browsing. Currently, there is no universal standard for how websites should respond to "Do Not Track" signals, but we respect your privacy choices.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), you have specific rights regarding cookies:

  • Consent: We obtain your consent before using non-essential cookies
  • Information: We provide clear information about what cookies we use
  • Control: You can withdraw consent and manage preferences at any time
  • Data Protection: We implement appropriate security measures

Legal Basis: We process cookies based on your consent for non-essential cookies and legitimate interest for essential cookies required for website functionality.

7. Data Security

We implement appropriate security measures to protect cookie data:

  • Secure transmission using HTTPS encryption
  • Regular security audits and updates
  • Access controls and authentication
  • Data minimization principles

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Obtain new consent if required by law

9. Contact Information

If you have questions about our use of cookies or this policy, please contact us:

Data Protection Officer:

dpo@surething.com

10. Additional Resources

For more information about cookies and privacy: